Reference

Terms that govern your 0sm account

0sm sets out the account rules for Live Roulette, Jewel Blast, Football Strike, wallet use and withdrawals in one terms page, with access subject to local law and…

Account rulesUPI termsPaytm wallet contextPhonePe receipts
0sm Terms that govern your 0sm account
CONTACT ROUTES

Three ways to ask about terms

If a clause is unclear, ask before you act on it. The fastest route depends on the clause: live chat for account access, email for written…

Email terms desk Send your question to [email protected] with your account email, the clause you mean, and…
Live chat check Use live chat from your account when a term affects access, wallet status, or…
Account inbox replies If we update a term that changes your account duties, we use the account…
ACCOUNT CARE

How term changes are handled

We treat the Terms & Conditions as a living account agreement, not a file hidden after account opening.

Data tied to agreement

Your name, contact detail, device signals, wallet ledger, and identity-check result are used only where the terms need them for account access, payout checks, fraud checks, or replies to your requests.

Cookie acceptance records

Cookies record session state, language choice, and acceptance of updated terms, so we can show the right version to your account. You can clear cookies, but some account flows may ask you to sign in again.

Account security checks

If your password, phone, or email changes, the terms let us pause sensitive wallet actions while we verify control of the account. This protects pending withdrawals and keeps account changes tied to your own request.

Retention of term records

We keep wallet records, chat transcripts, and term acceptance logs for the period needed to meet legal, tax, dispute, and account-safety duties. When that period ends, we delete or anonymise eligible records.

Change requests

You can ask us to correct contact detail, update identity data, close an account where law permits, or explain a wallet record. The terms say which checks may be needed before we act.

Term update alerts

When wording changes, we mark the effective date and keep the new text on 0sm.org. If a change affects payments, access, or account closure, we aim to alert you inside the account area.

Questions about your account terms

These answers focus on the clauses you are most likely to check before opening or using an account. They explain acceptance, eligibility, payment treatment, withdrawal checks, data use, cookies, changes and contact routes. For anything that depends on your location, local law decides whether access is available, even when the Terms & Conditions describe the account flow.

You accept these Terms & Conditions when you create an account, sign in after an update, or use any wallet or game area after the terms are shown. If you disagree, contact us before using the account further.

Access depends on local law and is available where local law permits. The Terms & Conditions do not override rules in your state or union territory, so your account may be restricted if local rules require it.

The payment clauses explain how UPI, Paytm, and PhonePe deposits are credited, what receipt details we may ask for, and why withdrawals can require account checks before funds leave the wallet.

The terms allow extra checks when wallet records, name details, device changes, or payment references do not match. We use those checks to confirm the request came from the account holder.

Our data clauses describe what account, wallet, cookie, and contact records we use to run the terms. You can ask for correction or deletion where law and account-settlement duties allow.

We can update the Terms & Conditions when account flows, payments, game rules, or legal duties change. The current version on 0sm.org carries the effective date and applies from publication or account alert.

Use live chat for quick clause questions, email [email protected] for written cases, or reply through your account inbox when the issue links to a past alert. Include payment references only if they matter.