Reference

Privacy Policy for Your 0sm Account

Q: How do I request deletion of my data?

Email privacy@0sm.org with your account ID, mobile number and the deletion request. We will verify account ownership, check whether any legal or dispute-related retention duty applies, and then confirm what can be deleted under applicable law.

Live Roulette, Jewel Blast, Football Strike and Aviator create account, device and play-session records, and this Privacy Policy explains how we handle those records before you open your…

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India Data Rules and Payment Records

0sm Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy describes the personal data we collect when you open an account, add wallet funds, request a withdrawal, contact support or change security settings. We keep the scope tied to account operation: identity checks where required, payment matching, fraud prevention, cookie control, device security

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and service messages. For India, UPI, Paytm, PhonePe and Google Pay records may include transaction references, timestamps, bank or wallet labels and status updates from the payment provider. Access and eligibility depend on local law and are available where local law permits. We share data only
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with service partners needed to run payments, security checks, hosting, analytics or customer care, and we retain it only as long as needed for those purposes, legal duties or dispute handling.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Three Ways to Reach Privacy Support

Privacy questions need a clear route, not a long queue. Use these contact paths when you want to ask what account data we hold, correct a…

ACCOUNT CARE

Six Privacy Controls We Apply

Our privacy work follows the same flow your account uses: collect only what is needed, protect it during use, limit access inside the team, and give you ways to ask for correction…

Data collection limits

When you open an account, we ask for contact details, login credentials and verification data that match local requirements. We do not ask for payment PINs, UPI passwords, card CVV values or full banking secrets.

Cookie controls

Cookies record session status, device type, language choice and lobby performance. You can clear them in your browser, though some account security and wallet matching features may need a fresh sign-in after that change.

Payment record handling

For UPI, Paytm, PhonePe and Google Pay, we store transaction references, status codes and timing data. These records help match deposits, verify withdrawals, answer payment disputes and keep wallet changes traceable.

Account security checks

Login alerts, device fingerprints and IP checks help us spot account access that looks unusual. If a check flags risk, we may request extra confirmation before wallet changes, withdrawals or email updates proceed.

Retention periods

We keep account, payment and support records for the period needed to run the account, meet legal duties, handle disputes and maintain security logs. After that, we delete or anonymise the data.

Your privacy requests

You can ask to access, correct or delete personal data where the law allows. We verify the requester before acting, because privacy requests can expose account data if handled loosely.

Privacy Questions Before You Open Account

These answers explain how the Privacy Policy works during common account moments: opening your account, using UPI or wallet payments, changing devices, clearing cookies and contacting us. They do not replace the full policy, but they help you decide what data you are comfortable sharing. If your question involves eligibility, access depends on local law and is available where local law permits.

We collect contact details, login credentials, device data, payment references, security logs, support messages and play-session records. The purpose is account operation, payment matching, fraud control, legal duties and privacy request handling. We do not collect UPI PINs or wallet passwords.

UPI, Paytm, PhonePe and Google Pay records are used to match deposits, verify withdrawals, trace failed transfers and answer payment disputes. We store references, timestamps and status codes, not the private password or PIN you use with that provider.

Yes. Send the correction request with your account ID and the field that needs a change, such as email, mobile number or address data. We may ask for confirmation before updating records that affect security or withdrawals.

Cookies help keep you signed in, remember language settings, measure lobby loading and detect risky sessions. You can manage them through your browser. If you clear them, you may need to sign in again and repeat some security checks.

Access is limited to team roles that need the data for support, payments, security, technical work or legal duties. Internal activity is logged, and sensitive requests may move from chat to email so we can verify identity properly.

We keep account, payment, security and support records while needed for account operation, legal duties, dispute handling and fraud prevention. When the retention need ends, we delete the data or anonymise it so it no longer identifies you.

Email [email protected] with your account ID, mobile number and the deletion request. We will verify account ownership, check whether any legal or dispute-related retention duty applies, and then confirm what can be deleted under applicable law.

Privacy Policy for Your 0sm Account

Three Ways to Reach Privacy Support

Six Privacy Controls We Apply

Data collection limits

Cookie controls

Payment record handling

Account security checks

Retention periods

Your privacy requests

Privacy Questions Before You Open Account

01 What personal data does 0sm collect?

02 How is UPI or Paytm data used?

03 Can I ask to correct my account data?

04 How do cookies affect my privacy?

05 Who can see my data inside 0sm?

06 How long do you keep privacy records?

07 How do I request deletion of my data?

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